In-Store Sales Techniques

This program will enable sales teams working in the retail sector to manage the in-store communication process with their customers as effectively as possible, to capture their customers’ interest, to raise their awareness of persuasion and influence, and to learn how to deliver a good experience that builds customer loyalty. The program is specially designed for people whose work requires face-to-face communication with customers.

Training content

• The General Appearance of the Store
• In-Store Sales Processes
• Factors Influencing the Customer’s Purchase
• Handling Objections and Moving to the Close in Sales
• Leaving the Store Satisfied

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